Privacy Policy

Prospect Engine LLC ("Prospect Engine," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://prospectengine.com (the "Site") or engage with our B2B appointment setting and lead generation services (the "Services"). This policy applies to all visitors, users, and clients of Prospect Engine, including individuals and businesses located in the European Union, European Economic Area, and the United Kingdom, for whom additional protections under the General Data Protection Regulation (GDPR) apply. By using our Site or Services, you consent to the data practices described in this Privacy Policy.

We collect information in several ways: Personal Information You Provide When you fill out a contact form, book a consultation, subscribe to our newsletter, or engage our Services, we may collect: - Full name and job title - Business email address - Company name and website - Phone number - Business address - Information about your business needs and goals - Payment and billing information (processed securely through third-party payment processors) Information Collected Automatically When you visit our Site, we automatically collect certain information, including: - IP address and approximate geographic location - Browser type, version, and language - Operating system and device type - Pages visited, time spent on pages, and navigation paths - Referring website or source - Date and time of each visit Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze Site usage, and support our marketing efforts. See Section 8 (Cookie Policy) for details.

We use the information we collect for the following purposes: Service Delivery - To provide, operate, and improve our Services - To communicate with you about your account, campaigns, and deliverables - To schedule meetings and manage client relationships - To process payments and send invoices Marketing and Communications - To send you relevant industry insights, case studies, and service updates (with your consent) - To personalize your experience on our Site - To respond to your inquiries and support requests Analytics and Improvement - To analyze Site traffic and user behavior to improve our website and Services - To conduct A/B testing and optimize conversion rates - To generate aggregated, non-identifying analytics reports Legal and Security - To comply with applicable laws, regulations, and legal processes - To protect against fraud, unauthorized access, and other security threats - To enforce our Terms of Use and other agreements

For individuals in the EU, EEA, and UK, we process personal data based on the following legal grounds: Contractual Necessity: Processing necessary to perform our obligations under a service agreement with you or your organization. Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services, marketing our offerings to relevant businesses, and ensuring the security of our Site. We balance these interests against your rights and freedoms. Consent: Where required by law, we obtain your explicit consent before processing your data, particularly for marketing communications and non-essential cookies. You may withdraw consent at any time. Legal Obligation: Processing necessary to comply with applicable laws and regulations.

We do not sell your personal information to third parties. We may share your information in the following circumstances: Service Providers We work with trusted third-party service providers who assist us in operating our business, including: - CRM platforms (e.g., HubSpot) for managing client relationships - Email service providers for campaign delivery and communications - Analytics tools (e.g., Google Analytics) for website analysis - Payment processors for secure billing - Cloud hosting providers for data storage These providers are contractually obligated to protect your data and use it only for the purposes we specify. Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control. Legal Requirements We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or ensure the safety of our users.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client Data: We retain client engagement data for the duration of our business relationship and for up to five (5) years after the termination of services, unless a longer retention period is required by law. Marketing Data: If you have subscribed to our communications, we retain your contact information until you unsubscribe or request deletion. Website Analytics: Anonymized analytics data may be retained indefinitely for trend analysis and reporting. When your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

Depending on your location, you may have the following rights regarding your personal data: Right of Access: You have the right to request a copy of the personal data we hold about you. Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions. Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain circumstances. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time. To exercise any of these rights, please contact us at hello@prospectengine.com. We will respond to your request within 30 days (or the timeframe required by applicable law). We may ask you to verify your identity before processing your request. If you are located in the EU or UK and believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.

Our Site uses the following types of cookies: Essential Cookies These cookies are necessary for the Site to function properly. They enable basic features like page navigation and access to secure areas. The Site cannot function properly without these cookies. Analytics Cookies We use analytics cookies (including Google Analytics) to understand how visitors interact with our Site. These cookies collect information about page views, traffic sources, and user behavior. This data is aggregated and anonymized. Marketing Cookies With your consent, we may use marketing cookies to track your activity across websites and deliver relevant advertisements. These cookies help us measure the effectiveness of our marketing campaigns. Managing Cookies You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect the functionality of our Site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit using SSL/TLS - Secure access controls and authentication procedures - Regular security assessments and vulnerability testing - Employee training on data protection and security best practices - Use of reputable, secure third-party service providers While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to safeguard your data.

Prospect Engine operates from the United States with team members and service providers in multiple countries. Your personal information may be transferred to and processed in countries other than the country in which you reside, including the United States, Malaysia, and Bangladesh. For transfers of personal data from the EU, EEA, or UK to countries that have not received an adequacy decision from the European Commission, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure that your data is protected in accordance with GDPR requirements.

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us at hello@prospectengine.com.

Our Site may contain links to third-party websites, including social media platforms, partner websites, and external tools. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over their data practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as an email notification or a prominent notice on our Site). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Prospect Engine LLC 100 N Parrish Dr, Amherst, NY 14228 United States of America Email: hello@prospectengine.com Phone: +1 646 575 46 03 For GDPR-related inquiries, you may also reach our data protection contact at the email address above.